Returns & Exchanges

At Lirika Matoshi, we want you to feel as magical as our designs; if you are not completely satisfied with your purchase, you may return or exchange eligible items within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully pack your items in their original packaging with all tags attached; items must be unworn, unwashed, and in their original condition.

3

Ship It Back

Print the provided prepaid shipping label and drop off your package at the nearest authorized courier location.

4

Receive Your Refund

Once our team inspects your return, a refund will be issued to your original payment method within 7-10 business days, excluding shipping costs.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing